Contact

CONTACT US

For an order or support enquiry, the easiest way is to email info@kntc.com.au with your name, order number and a brief description of the issue.

For tracking, use our Order Tracking page or the tracking link in your shipping email.

You can also speak with Jess, our AI watch assistant, using the button below. Jess can answer watch questions. If you ask Jess to take a message about an unresolved enquiry, our team will review it and get back to you using the details you provide. Jess cannot access or change orders, issue refunds or transfer you to a live staff member.

Voice conversations are recorded and transcribed to answer enquiries and handle requested follow-up. See our Privacy Policy. If you prefer, email our team instead.